Terms of Use

Terms Of Use

Welcome to Antryk! These Terms of Use ("Terms") govern your access to and use of our cloud platform, products, and services ("Services"). By creating an account, accessing the platform, or using any Antryk service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Eligibility

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to create an account and use our Services. By creating an account you represent that the information you provide is accurate and complete, and that you have the legal authority to bind any organisation on whose behalf you are registering. Antryk reserves the right to refuse service to anyone who does not meet these eligibility requirements.

2. Accounts & Security

You are fully responsible for maintaining the confidentiality of your account credentials, including your password and any API keys generated through the platform. All activity that occurs under your account is your responsibility, whether or not you authorised it.

• Notify us immediately at support@antryk.com if you suspect unauthorised access to or use of your account.
• Do not share your account credentials with third parties. Each user should maintain their own account.
• Enable two-factor authentication (2FA) where available to add an additional layer of protection.

3. Acceptable Use of Services

You agree to use Antryk only for lawful purposes and in a manner fully consistent with these Terms and all applicable local, national, and international laws. The following are examples of prohibited conduct — this list is not exhaustive:

• Hosting, distributing, or transmitting malware, viruses, ransomware, or other malicious code.
• Using the platform to send unsolicited bulk communications (spam) or to conduct phishing attacks.
• Attempting to reverse-engineer, decompile, or otherwise derive source code from Antryk's software.
• Circumventing or attempting to circumvent usage limits, rate limits, or access controls.
• Mining cryptocurrency or engaging in resource-intensive activity that violates your plan terms.
• Hosting content that is illegal, defamatory, obscene, or infringes third-party intellectual property rights.

Violation of these acceptable use requirements may result in immediate account suspension or termination without refund, at Antryk's sole discretion.

4. Subscriptions, Billing & Payments

Certain features and service tiers require paid subscriptions. All applicable fees, billing cycles, and renewal terms are disclosed clearly at the point of purchase before any charge is made. Subscriptions renew automatically at the end of each billing period unless cancelled in advance through your account dashboard.

Antryk uses hourly credit-based billing for most compute and storage services — you are charged only for the hours you actually use. For fixed-monthly plans, cancellations take effect at the end of the current billing period. Unless expressly required by applicable consumer protection law, payments and unused credits are non-refundable. If you believe you have been incorrectly charged, contact billing@antryk.com within 30 days of the charge.

5. Service Availability & SLA

Antryk targets 99.9% monthly uptime across all managed services. In the event of an outage or degraded service caused by Antryk infrastructure, affected customers are entitled to service credits calculated as a percentage of their monthly bill proportional to the verified downtime. Credits are applied to future invoices and are the sole remedy for service unavailability. Planned maintenance windows are communicated in advance via the status page at status.antryk.com. Antryk is not liable for downtime caused by customer misconfiguration, third-party services, or force majeure events.

6. Intellectual Property

All software, design elements, trademarks, documentation, and content provided by Antryk are our intellectual property or are licensed to us by third parties. You retain full ownership of the application code, data, and content you deploy or store on the Services. We grant you a limited, revocable, non-exclusive, non-transferable licence to access and use the Services solely in accordance with these Terms. Nothing in these Terms transfers any intellectual property rights to you beyond this limited licence.

7. Data & Privacy

We collect and process your personal data as described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Services you consent to that processing and to the international transfer of data where necessary to provide the Services. You are responsible for ensuring that any personal data you store on the Antryk platform is collected and held in accordance with applicable data protection laws, including obtaining any necessary consents from your own users.

8. Warranty Disclaimer & Limitation of Liability

The Services are provided on an "as is" and "as available" basis without warranty of any kind. To the maximum extent permitted by applicable law, Antryk expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Antryk shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of revenue, loss of data, or business interruption, arising from or related to your use of or inability to use the Services, even if Antryk has been advised of the possibility of such damages.

9. Termination

You may terminate your account at any time from the account settings page in your dashboard, or by contacting support@antryk.com. Termination takes effect at the end of your current billing period for paid plans. Antryk may suspend or permanently terminate your account immediately and without prior notice if you materially breach these Terms, engage in fraudulent activity, fail to pay outstanding invoices, or if continued provision of the Services creates a legal or security risk. Upon termination, your right to access the Services ceases immediately and your data will be deleted in accordance with our data retention policy.

10. Modifications to Terms

Antryk may update these Terms at any time to reflect changes to our Services, business practices, or applicable law. We will provide at least 14 days' advance notice of material changes by email and by posting the updated Terms on this page with a revised "Last updated" date. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance. If you do not agree to the updated Terms, you must stop using the Services before the effective date.

11. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Antryk is incorporated, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or the Services that cannot be resolved through good-faith negotiation will be submitted to binding arbitration under the rules of an internationally recognised arbitration body, unless you are located in a jurisdiction where mandatory consumer protection laws prohibit waiving the right to bring claims in court. Nothing in this clause prevents either party from seeking emergency injunctive relief in a court of competent jurisdiction to prevent irreparable harm.

12. Contact

If you have questions, concerns, or feedback about these Terms, please contact our legal team at support@antryk.com. We aim to respond to all legal enquiries within 5 business days.